Refund Policy
Digital downloads are instant — so our policy is built around access, defects, and fairness (not loopholes).
The simple version
Digital access means different refund rules.
Read this before buying.
Because these are digital downloads with immediate access, refunds work differently than physical goods. We keep it strict on sharing — and fair on defects and access issues.
Policy details
Clear terms. No tiny-print theatre.
Digital products: the default rule+
Digital purchases are non-refundable once access has been delivered by download page or email.
Fair exceptions+
- Duplicate charge.
- Access failure we cannot fix.
- Material file defect we cannot replace.
How to request help+
Email hello@thelifeboutique.co with your order number, checkout email, and a short description of the issue.
Support
Need help accessing your files?
Email support with your order number — we’ll help you download it properly.