The Life Boutique Ltd ("The Life Boutique", "TLB", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, subscribe to our emails, contact us, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
The Life Boutique Ltd
Company Number: 17281216
Registered Office:
66 Paul Street
London EC2A 4NA
England
Contact Email: hello@thelifeboutique.co
For the purposes of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and, where applicable, the European Union General Data Protection Regulation (EU GDPR), The Life Boutique Ltd is the data controller responsible for your personal information.
2. Information We Collect
We may collect the following categories of information:
- Identity information, including name and billing details.
- Contact information, including email address and customer support messages.
- Transaction information, including products purchased and purchase history.
- Technical information, including IP address, browser type, device information, operating system, website usage information, cookies, and tracking data.
- Marketing information, including email subscription preferences, marketing interactions, survey responses, and promotional engagement.
3. How We Collect Information
We collect information when you:
- Visit our website.
- Place an order.
- Subscribe to our newsletter.
- Contact customer support.
- Submit forms on our website.
- Interact with marketing communications.
- Use cookies and similar technologies.
We may also receive information from service providers that support our business operations.
4. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Deliver digital products and services.
- Manage customer accounts.
- Provide customer support.
- Communicate regarding purchases and inquiries.
- Improve our products and services.
- Analyze website performance and usage.
- Detect fraud and protect security.
- Comply with legal obligations.
- Send marketing communications where permitted by law.
5. Legal Basis For Processing
Where required by applicable law, we process personal information on one or more of the following legal bases:
- Performance of a contract.
- Compliance with legal obligations.
- Legitimate business interests.
- Consent where required.
- Protection of legal rights and interests.
6. Payment Processing
Payments are processed through third-party payment providers. We do not store complete payment card details on our servers. Payment providers may collect and process payment information according to their own privacy policies and security procedures.
7. Email Communications
If you subscribe to our newsletter or marketing communications, we may send emails regarding products, updates, promotions, educational content, and company news.
You may unsubscribe at any time by using the unsubscribe link included in marketing emails.
8. Cookies And Analytics
We use cookies and similar technologies to operate our website, remember preferences, analyze traffic and performance, improve user experience, and support marketing and advertising activities.
You may control cookies through your browser settings. Please review our Cookie Policy for additional information.
9. Sharing Your Information
We may share information with trusted service providers that assist us in operating our business, including Shopify, payment processors, email service providers, analytics providers, customer support tools, security providers, and fraud prevention providers.
We do not sell your personal information.
10. International Data Transfers
Our services are available internationally. Information may be processed in countries outside your country of residence. Where required, we implement appropriate safeguards to protect personal information during international transfers.
11. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, and maintain business records.
Retention periods may vary depending on the type of information and applicable legal requirements.
12. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access.
- Correction.
- Deletion.
- Restriction of processing.
- Data portability.
- Objection to processing.
- Withdrawal of consent.
To exercise your rights, please contact us at hello@thelifeboutique.co.
13. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children without appropriate legal authority or parental involvement where required by law.
14. Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss. However, no method of transmission or storage can be guaranteed to be completely secure.
15. Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
16. Contact Us
If you have questions regarding this Privacy Policy or how we process personal information, please contact:
The Life Boutique Ltd
Email: hello@thelifeboutique.co
Registered Office:
66 Paul Street
London EC2A 4NA
England
Company Number: 17281216